Returns & Exchanges
At Niche Coffee, we want you to be completely satisfied with your brewing experience. If your purchase doesn't meet your expectations, you can return most items in their original condition within 30 days of delivery.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all manuals, accessories, and promotional gifts are included to qualify for a full refund.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Quality Check and Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing